The health of our patients is our priority. We understand that that you may have many questions about COVID-19/Coronavirus. Patients with compromised immune systems, including many cancer patients, are more susceptible to viruses, including the coronavirus.
It is very important that if you have flu-like symptoms including fever, cough, or shortness of breath that you call WVCI at 541-683-5001 PRIOR to visiting our office for a scheduled appointment.
WVCI is working closely with our local hospitals, public health department, the Oregon Health Authority and the Centers for Disease Control regarding COVID-19.
What to Expect When Visiting WVCI
WVCI is open and operating under normal business hours. We are continuing to care for our patients. Below are frequently asked questions related to our patients.
Will I be screened for symptoms when I come to the clinic?
Yes, you will be screened for flu-like symptoms prior to entry into the clinic in our Eugene location. If you screen positive for symptoms you will be taken to a private room for further evaluation. If you are visiting our Corvallis or Florence locations, please call the main number prior to entering the clinic if you are symptomatic.
Can I bring children and caregivers to my appointment?
Currently no one under 12 is allowed inside the clinic. We ask that you limit caregivers or visitors to one (1). Your visitor or caregiver will also be screened for symptoms before they can enter the clinic.
Should I wear a mask in the clinic?
You should only wear a mask in the clinic if directed to do so by staff. During screening, if the staff determines that you have symptoms, they will give you a mask and tell you how to wear it properly.
Should I be worried about getting infected with COVID-19 while visiting WVCI?
WVCI has extensive and thorough infection control procedures in place, and we are doing everything we can to ensure the safety of our patients, staff and community.
Is WVCI testing patients for COVID-19?
No. WVCI is not testing patients for COVID-19. If we determine that it is appropriate for you to seek further medical care or be tested, we will connect you with the facilities that are currently testing patients.
Are support groups or educational events occurring?
No, at this time all support groups and educational events have been cancelled. If you need support, please call our Support Services team through our main number at 541-683-5001.
Ways to Protect Yourself
You and those around you should take proactive measures to protect yourselves from the coronavirus. You should follow these steps:
- You should avoid contact with anyone, including a caregiver, who has flu-like symptoms. Avoid contact with them until they are well and free from fever and other symptoms for at least 72 hours or until their doctor determines that it is okay for them to be back in the general public.
- Frequently wash your hands thoroughly for at least 20 seconds. If soap and water are unavailable, use alcohol-based hand sanitizers.
- Cover coughs and sneezes with a tissue and immediately throw the tissue in the trash.
- Avoid touching your eyes, nose and mouth.
- Stay home as much as possible and avoid gatherings of people.
- Disinfect surfaces frequently with household cleanings sprays and wipes.